Place of work: United Kingdom, Lancashire
Type of job contract: for an indefinite period, full-time

Required education:
Offered salary: Not specified
Number of positions: 1

Working area

Legislators and senior officials
        Senior government officials

JOB DESCRIPTION:

Customer Service Advisor (B2B Inbound and Outbound) job in Old Trafford Customer Service / Customer Support / Client Service / Client Support / Administration / Financial Services / Financial Advice / Finance Provide the first point of contact for existing customers service enquiries, and support for campaigns aimed to establish or maintain the companys relationship with customers Call handling; answer inbound telephone calls and make call back requests in line with agreed service standards Making outbound calls to lapsed clients First point of contact for customer enquiries Dealing with referrals; identify customer requirements and make referrals to the most appropriate business areas in line with agreed rule set; achieve lead referral volumes and quality. Adhere to company procedures at all times to ensure that regulatory requirements and company policies are maintained. To administer customer queries effectively and maintain accurate records in line with company standards Working various shifts between 9am : 8pm Monday to Friday (no weekends) : Forward your CV following the apply link in either Word or PDF format Please Note: due to the volume of applications being received we can only respond to those offering the relevant experience as outlined in the advert. Interested in receiving alerts for new Permanent and Temporary vacancies together with news and updates from Connections? We now have a personalised Job Alert service available our website to sign up. You can also receive information about us including all our current vacancies, blogs and news via social media sites including Facebook; Twitter and LinkedIn.

Work hours:

  • Without entering work hours

Requirements




source: https://www.ec.europa.eu/eures

  
     


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