Place of work: United Kingdom, UKD6
Type of job contract: for an indefinite period, full-time
Required education:
Offered salary: 14,400.00 GBP / yearly
Number of positions: 12
Working area
Hotel, catering and personal services staff
Travel attendants and related workers
Travel guides
JOB DESCRIPTION:
Customer Advisor – Contact Centre Up to £19,200 + Premium Shift Allowance & 25 days Holiday per annum The Co-operative Bank is a UK-wide provider of financial services, giving award-winning levels of customer service to millions of retail and business customers. We’re looking for a talented Customer Advisor to join our dynamic Contact Centre team and answer customer queries over the phone, enjoying capped working hours and plenty of scope for growth and professional development. We’re renowned for providing our customers with a first-class service – as one of our Customer Advisors, you’ll be no different. Whether you’re transferring money, promoting products or resolving problems, you’ll put their needs at the heart of every call. In return, we’ll provide a fantastic working environment built on teamwork and mutual respect, plus all the support and guidance you need to develop a rewarding career with us. To join us as a Customer Advisor, you’ll need excellent communication skills, solid product knowledge and experience of building customer relationships. Matching our products to individual needs won’t be a problem for you. Of course, you’ll take great pride in what you do, and have a genuine passion for providing the best possible customer experience. The Co-operative Bank is a leader in corporate social responsibility. Our customer-driven Ethical Policy was the first of its kind in our industry and we pursue an active strategy of community involvement. Join us, and see what difference you can make. The centre is open 24/7 , your hours of work are likely to be between 7am - 10pm. Shifts will always be given in advance and flexible shift patterns are available. Please be aware that all offers of employment for this role are subject to a background check, including criminal (DBS) and financial checks.
Work hours:
- Without entering work hours
Requirements
source: https://www.ec.europa.eu/eures
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