innish Market Research Customer Support Representative (m/f)

Working area

Customer service staff

JOB DESCRIPTION:

innish Market Research Customer Support Representative (m/f) Your role: As Market Research Customer Support Representative your mission will be to provide technical and customer support to customers of our client. Our Client Our client is a leading global company, collecting information and measurement data. Active in more than 100 countries worldwide, our client provides insights and statistical data on consumer behavior. Only in Europe our client is studying 47 markets. Responsibility Support research activities by giving technical advice and identifying customer needs; Working to deliver answers in suitable response times while offering the highest possible service; Maintain excellent quality and efficiency to achieve our team targets. Your Profile Fluency in written and spoken Finnish (C2 level mandatory); Fluency in written and spoken English (C1 level mandatory); Good computer and typing skills; Excellent written and verbal communication skills; Great team spirit; Previous experience in Customer Service is a plus; Good working knowledge of computers, MS Office and common internet applications; Availability to work between 7h00 and 18h00, with rotating shift schedule (40-hour work week). Our Offer Renewable employment contract, possibility to become permanent; Excellent opportunity in leading multinational; Long-term career opportunities and job security; Convenient office location in Parque das Nações - Lisbon; Refund of your initial flight; Complimentary yearly flight; Possibility to live in a room in a company-owned apartment in Lisbon (for applicants who relocate to Lisbon); Free water sports, mountain hiking and Portuguese language courses (for those interested). Teleperformance Portugal (EN) Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 5.000 employees we are providing services to around 56 countries in 28 different languages. In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector. Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills. Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence. As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent. Aplly: http://jobs.teleperformance.pt/en-gb/Jobs/finnish-market-research-customer-support-repr

Work hours:

• Without entering work hours
  

Requirements

source: https://www.ec.europa.eu/eures

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