Place of work: United Kingdom, Northumberland and Tyne and Wear
Type of job contract: full time

Required education: No specifications
Offered salary: Not specified
Number of positions: 1

JOB DESCRIPTION:

A utility company is seeking a home based Technical Operations Manager based in Newcastle to join its expanding team. You will receive a bonus, car or allowance, and many more company benefits.The company offers impressive experience in the field of utility services, through technical metering services, data collection and meter reading, data management services, and contact centre management services. It has a national workforce of qualified and accredited meter engineers providing a comprehensive service for Smart and Legacy Meters.As the Technical Operations Manager your duties will be to: • Manage, co-ordinate, monitor, motivate and develop Managers and staff to ensure that service delivery requirements are met on a profitable basis and in line with strict multi-client contractual performance requirements.• Ensure that all direct reports understand and operate service requirements and company agreements, policies and procedures, to deliver contractually required results in a profitable manner and in line with KPIs.• Establish and maintain reporting mechanisms to monitor service delivery cost and efficiency and identify and implement improvements or remedial action as necessary, including the ongoing monitoring and development of a field-based reward scheme to align with changing business opportunities.• Ensure company health and safety requirements are understood and operated fully within their area of operation, producing quarterly / annual reports for the Technical Operations highlighting accident rates / trends and areas of improvement taken. To be a successful Technical Operations Manager you will have the following skills and experience: • Previous management experience.• A high level of understanding of the wider commercial environment in terms of industry competition and market focus is essential.• Direct experience of delivering operational excellence for field service teams ideally within the utilities industry. In return, you will receive a competitive salary. The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.

Work hours:

  • Without entering work hours

Requirements




source: https://www.ec.europa.eu/eures

  
     


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