Arbeitsort: Portugal, Grande Lisboa
Vertragsart: Vollzeit
Benötigte Ausbildung: Stredoškolská odborná technická príprava
Angebotener Lohn: 850.00 EUR / monatlich
Anzahl der Arbeitsplätze: 2
Berufsfeld
Büroangestellte mit Kundenkontakt
Kundeninformationsangestellte
Empfangsbürokräfte und Auskunftspersonal
Aufgabenbereich:
OPPORTUNITY IN THE TRAVEL AND TOURISM INDUSTRY_ENGLISH MARKET (M/F) ABOUT US SITEL IS A MULTINATIONAL CONTACT CENTRE OUTSOURCING PROVIDER COMPANY, IN PORTUGAL FOR 20 YEARS AND NOW WITH A TEAM OF 850 ASSOCIATES. WE BELIEVE PORTUGAL IS ONE OF THE BEST PLACES TO LIVE AND WORK, ITS CONTACT CENTER INDUSTRY IS ONE OF THE FASTEST GROWING AND BETTER EQUIPPED IN THE WORLD, WITH QUALITY RESULTS THAT MATCH THE MOST DEMANDING STANDARDS. DEVELOPING CONTACT CENTRE PROJECTS IN ALL EMEA REGION (EUROPE, MIDDLE EAST AND AFRICA) AND BRAZIL, WE ARE GROWING IN A SUSTAINED AND STRATEGIC WAY. SITEL PORTUGAL IS ONE OF THE TOP PERFORMERS IN CONTACT CENTER INDUSTRY. OUR PROVEN MULTILINGUAL CAPACITIES AND RELOCATION EXPERTISE ARE A KEY FACTOR IN SITEL SUSTAINED GROWTH. TOP 5 REASONS TO JOIN US: 1. START AN INTERNATIONAL CAREER; 2. BEING INVOLVED IN PROJECTS FOR WORLDWIDE BRANDS; 3. BE PART OF A SUCCESSFUL AND GROWING COMPANY; 4. MEET PEOPLE FROM ALL OVER THE WORLD; 5. DEVELOP YOUR LANGUAGE SKILLS IN AN INTERNATIONAL ENVIRONMENT SUMMARY OF PRIMARY JOB RESPONSIBILITIES START A CAREER IN THE TRAVEL AND TOURISM INDUSTRY WITH ONE OF THE WORLD
- S LEADING AIRLINES. DEVELOP VALUABLE SKILLS AND KNOWLEDGE IN THE TRAVEL INDUSTRY. EMBRACE A DYNAMIC WORKING ENVIRONMENT WITH PROFESSIONAL MOBILITY. TAKE ADVANTAGE OF SCHEDULE FLEXIBILITY THAT ADAPTS TO YOUR LIFESTYLE. BEING PART OF A MULTILINGUAL AND MULTICULTURAL PROJECT IN AN INTERNATIONAL AIRLINE COMPANY, YOU WILL HAVE THE ROLE OF CUSTOMER CARE ASSISTANT (INBOUND) FOR THE ENGLISH MARKET. GIVING SUPPORT BY PHONE, AND BASED IN OUR OFFICE IN LISBON, AGENTS WILL BE ABLE TO SOLVE CLIENT
- S ISSUES LIKE SPECIAL SERVICES CONDITIONS (SPECIAL CATERING ON BOARD, WHEELCHAIR BOOKING, PETS TRANSPORTATION, ETC); ARRIVAL AND DEPARTURES INFORMATION; BOOKING FLIGHT TICKETS OR ARRANGE CHANGES, REFUND CALCULATIONS, BILLING ISSUES OR SELLING TRAVEL INSURANCES (WILL INTRODUCE THIS ISSUE ONLY IN AROUND 15% OF THE INBOUND CALLS).
Arbeitszeit:
- Ohne Arbeitszeitbestimmung
Anforderungen
source: https://www.ec.europa.eu/eures
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