Anmeldung Registrierung + Neues Stellenangebot

Arbeitsort: Spanien, ESPAÑA
Vertragsart: Vollzeit

Benötigte Ausbildung:
Angebotener Lohn: keine Angaben
Anzahl der Arbeitsplätze: 1

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FRANCAIS Sellbytel in Barcelona is looking for a Fashion Customer Service Representative with Flemish and French Are you interested in Fashion? Would you like to work in Barcelona for a leading Fashion company? Are you interested in working part-time so you can study and enjoy the city? This job is for you then! Main tasks Take incoming customer calls (via telephone, email, voicemail or other automated alerts) and solve users demands regarding clothes sold on the online shop. Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual customers. To understand and comply with administrative duties including holiday, sickness and overtime forms in a timely and accurate manner. To work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction.Requirements - Fluent English plus high/native level of Flemish and French - Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration. Good disposition to work in a customer service environment - Customer care skills / ability to listen to and understand the customers needs - Ability to take ownership of, and progress calls to resolution or to escalate call to resolution Personal abilities - Ability to work under pressure in a pressurized environment. Very good communication skills. - Ability to work in a team. Logical approach to problem solving. Ability to work on own initiative. Ability to adapt to different situations and needs. We offer Full-time (39hrs./week) and "Obra y Servicio" contract Salary: 12.000Euros to 14.000 gross/year  Internal Development Program,Free Spanish/Catalan certified lessons, Relocation Package Warning: This vacancy is to be filled at the European Jobday Contact Center on October 6, 2015, in presence of the employer and Actiris International. You can attend prior to a preparatory workshop for the European Job Day Contact Center. During this workshop, you will receive information on the content of functions in a Contact Center, the employers that will attend as well as on the development of the day. The workshops : The workshops are organized -          In Brussels the 29th of September 2015 from 9h30 till 12h30 Registrations HERE NEDERLANDS Sellbytel in Barcelona is looking for a Fashion Customer Service Representative with Flemish and French, (m/w).Are you interested in Fashion? Would you like to work in Barcelona for a leading Fashion company? Are you interested in working part-time so you can study and enjoy the city? This job is for you then! Main tasks Take incoming customer calls (via telephone, email, voicemail or other automated alerts) and solve users demands regarding clothes sold on the online shop. Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications spec

Arbeitszeit:

  • Ohne Arbeitszeitbestimmung

Anforderungen




source: https://www.ec.europa.eu/eures

  
     


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