Manager Research and Insights

Berufsfeld

Leiter kleiner Unternehmen

Aufgabenbereich:

- Maintain a solid understanding of users, the market place, the competition and of future trends - Engage customers to co-create products and services and leverage the energy of our user community - Design, manage and execute international research projects with a focus on innovation research, co-creation, customer satisfaction, product/concept tests, usability studies - Derive compelling insights from research - Translate insights into strategy, concrete ideas and initiatives and effectively share those with various stakeholders e.g. Product Development, Marketing, Engineering - Facilitate evidence-based, user-centric decision making processes - Accompany stakeholders working with research insights while they are developing products, services or setting up initiatives to further improve customer satisfaction - University degree in psychology, economics or social sciences - At least 3 years¿ experience in a similar market research function - Sound experience in managing and executing international research projects with a focus on innovation research, customer satisfaction, product/concepts tests, usability studies - Make use of the full repertoire of research methodologies, being eager to experiment with new approaches if appropriate - Excellent analytical skills, being able to quickly analyze and translate data into concrete conclusions with the help of standard tools (Microsoft Office, SPSS) - Excellent English and good German skills, further languages are a plus - Used to work iteratively, involving users early and often into design and decision making processes - Flexible, highly motivated personality with hands-on mentality - Team player collaborating effectively with a multi-disciplinary team - Excellent communication, presentation and storytelling skills - Willingness to travel

Arbeitszeit:

• Ohne Arbeitszeitbestimmung
  

Anforderungen

source: https://www.ec.europa.eu/eures

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