Místo práce: Španělsko, Barcelona
Typ pracovní smlouvy: na dobu neurčitou
Požadované vzdělání:
Nabízený plat: 1,541.00 EUR /
Počet míst: 4
pracovní oblast
Úředníci ve službách a obchodě
Pracovníci poskytující různé informace
Recepční
NÁPLŇ PRÁCE:
AS AN IT SUPPORT AGENT, YOU WILL BE WORKING IN THE INTERNATIONAL SERVICE DESK TEAM AND REPORTING TO THE TEAM MANAGER. SERVICE DESK PROVIDES B2B IT SOLUTIONS SERVICES TO END USERS OF WELL-KNOWN MULTINATIONAL COMPANIES. THE SERVICE DESK IS EXPANDING AND THEREFORE OFFERING EXITING CAREER OPPORTUNITIES. YOU WILL BE PART OF AN INTERNATIONAL TEAM OF 17 NATIONALITIES. **YOUR MAIN RESPONSIBILITIES WILL BE** -PROVIDE EXCELLENT CUSTOMER SUPPORT -ANSWERING INCOMING CUSTOMER CALLS AND E-MAILS AND HELP CLIENTS WITH THEIR IT TECHNICAL ISSUES -FOLLOW-UP AND SOLVING IT INCIDENTS -ESCALATE INCIDENTS TO LEVEL 2 WHEN IT S UNABLE TO RESOLVE THE ISSUE VIA TICKETING TOOL **SKILLS** -ADVANCED LEVEL OF SWEDISH AND GOOD LEVEL OF ITALIAN OR FRENCH OR GERMAN OR DUTCH IS A MUST -GOOD UNDERSTANDING AND PROBLEM SOLVING SKILLS -EXCELLENT COMMUNICATION SKILLS **OFFER** -STARTING DATE, AS SOON AS POSSIBLE -CONTRACT: 6+6+PERMANENT **SALARY - €18,500 GROSS PER YEAR** CONTACT: GERMANA ZODDA GZODDA@TALENTSEARCHPEOPLE.COM
Pracovní doba:
Požadavky
source: https://www.ec.europa.eu/eures
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